Switching Administrator

Keeping it simple

Switching to Apex is a fast, seamless and uncomplicated process. To put your mind at rest, here are the 10 basic steps we go through:


  1. Agreeing to switch

    Fund investors need to benefit from changing to Apex. With a faster service delivered locally and lower set up costs, investors will appreciate the decision to switch as fund performance will improve.

  2. Complete Due Diligence and Risk Assessment

    We will conduct a Worldcheck and complete a client risk assessment; this takes a maximum of seven days and does not interfere with ongoing activity.

  3. Assess physical and electronic data requirements

    A full list of physical and electronic data requirements will need to be submitted to Apex (these can come directly from your previous administrator).

  4. Service levels agreed

    A signed service level agreement or working documents detailing agreed delivery times and contact names (for whomever is managing the account) is completed.

  5. Go live

    We agree a "go live" date for Apex to become your administrator and will continue to make regular process checks to ensure a seamless handover. Prior to the actual the handover, Apex will produce full NAV testing of all systems and processes which will be reconciled with the previous administrator.

  6. Transfer timetable and compliance 

    An effective transfer timetable will be agreed to minimise service disruption. Notice will be given to the current administrator (usually 90 days) to coincide with the ‘go live’ date and Apex pass over all legal documentation pertaining to the fund.

  7. Administration agreement finalised

    The new agreements should be signed at this stage as the confidentiality clauses in the document apply to future steps in the process.

  8. Legal Documentation

    We then review all documentation and complete a first draft of the updates for review by legal counsel - this process ensures we keep the switching costs to a minimum.

  9. Online access and fund agreements

    Apex then helps set up and manage online banking, the prime broker and trade blotter format will ensure the seamless transfer of data into Apex’s systems.

  10. Audit

    Finally, we will import and reconcile all historical data so that the auditors can liaise solely with Apex for the entirety of the accounting period. Using Apex’s technology during the complete audit period enables a quick and efficient audit process.


    For more information contact your local office: Locations


  • Client Testimonial: David Baran - Co-Founder, Symphony Financial Partners

    "Prior to switching to Apex Fund Services we were spending too much time supporting our administration service providers, which was frustrating and costly. As opposed to the bigger administrators we worked with in the past, Apex's services have been prompt, responsive and professional. We get a tailored service at a very fair price. Apex has allowed us to concentrate on our core business and what we do best; managing and growing funds." David Baran -Co-Founder, Symphony Financial Partners

  • Client Testimonial: Charles Scott-Plummer, Senhouse Capital

    "The move away from a large, expensive and bureaucratic Administrator to Apex has helped us dramatically improve our service and fees to our underlying clients which, within a month, has already started to feed through to increased assets and significantly higher net revenues."